Can I create e-mail filters? NOTE: These instructions are for PSU Webmail only! Yes! You can create filters to better organize your incoming e-mail into folders or to deal with unwanted e-mail messages. You can create a filter/mailbox to transfer and organize e-mail messages for each listserv to which you subscribe. For example, any e-mail with "email@example.com" in the From line can be transferred into a mailbox called "Star Trek Newsletter." You may also send anything with your boss's name in the From field into a mailbox called "From My Boss." Note: The X-PSU-Spam-Flag filter is created by default to move spam e-mail messages to your Junk folder. Please note, this filter cannot be removed. To create and edit your own filters, Click on Options in the navigation panel. Click on Filter Options at the top of the Options tab. To create a new filter: Locate the Create a New Filter area below any currently existing filters. Select the field to match in the Header drop down menu. Select the Criteria next to match on messages that either contain or do not contain the keywords. In the Text field, you must enter the keywords to search for in the incoming messages, much like when using the search interface. From the -Choose Folder- drop down menu, choose the target or destination folder to move matching messages to. Click on the Add Filter button To edit an existing filter click on Edit next to the filter you would like to change. You will now be able to change the filter criteria and which folder messages are filtered to. Note: Filters are run in order from top to bottom. If two filters match the same message, only the first filter will be used. You can change the order of the filters including the X-PSU-Spam-Flag filter by moving a filter up (clicking on the Move Up link) or moving a filter down (clicking on the Move Down link) located under Position and then clicking on Save Filter Order. By ordering your filters correctly, you can augment the X-PSU-Spam-Flag filter. Messages that might ordinarily go to the Junk folder such as some newsletters can be redirected to your Inbox by Whitelisting the sender. The “Whitelist Sender” option is available in Mark menu of the Junk folder’s action bar. This option is available only for messages in the Junk folder. This feature allows the user to mark e-mail senders whose messages are being mistakenly sent to the Junk folder as non-spam e-mail messages. When a sender is whitelisted, a filter is automatically created so that all future e-mail messages from that e-mail address is always sent to the Inbox. You can whitelist an e-mail address by one of the two following methods I - First Method o From within the Junk e-mail folder, select the e-mail from the sender you want to whitelist by placing a check in the box to the left of the sender's name. o From the Action bar on the top, pull down the "Mark As" drop down box and choose "Whitelist Sender". o Click on the Mark button next to the drop down box. o A filter is automatically created in your filter options that will send all future e-mail messages from the sender's e-mail address to the Inbox. Note: The current e-mail message will remain in your Junk E-mail folder. o The newly created whitelist filter can be seen by clicking on Options in the Left hand menu. On the Options screen, click on Filter options in the middle of the menu bar on the top. II - Second Method o Open the e-mail message from the Junk folder by clicking on the Subject. o Use the "Mark As" drop down box at the top to choose "Whitelist Sender". o The Whitelist filter will be created to automatically filter future e-mail messages from the sender to the Inbox. Messages that are not being matched by the X-PSU-Spam-Flag filter can still be automatically filtered to the Junk folder by creating an additional filter with a destination of Junk. If you wish to delete any filters you have created, click on the Delete link. WebMail Webmail FAQ SPAM Filters Was this helpful?: Select ratingGive it 1/5Give it 2/5Give it 3/5Give it 4/5Give it 5/5 No Read more about Can I create e-mail filters?