VoIP FAQs
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This information is for Penn State University Park only
The person who had the office before me left. How do I have the Voicemail Password Changed/Reset so I can use it?
A Change of Ownership must be implemented for the Change/Reset to take place.
Additional Training on VoIP voice mail and VoIP features is available by contacting ITS Training Services http://its.psu.edu/training/ by calling 863-9522, or via email at seminars@psu.edu for more information.
Printable VoIP handouts are also available from ITS Training Services http://its.psu.edu/training/resources/handouts/index.html under "Telecom".
- Complete and Submit the "Voice Mail Ownership Change Form" located at https://www4.tns.its.psu.edu/forms/VoiceMailChgForm.html
- You will received and email (from TNS) within 48 hours to let you know that the ownership change has been recorded and what your new default password is.
- The next time you logon to the VoIP Unity voice mail system (865-4090 or via the "messages" button on your IP set) you will be prompted to change your password.
Additional Training on VoIP voice mail and VoIP features is available by contacting ITS Training Services http://its.psu.edu/training/ by calling 863-9522, or via email at seminars@psu.edu for more information.
Printable VoIP handouts are also available from ITS Training Services http://its.psu.edu/training/resources/handouts/index.html under "Telecom".