Unit Services

Who Can Join a Breeze Meeting? — last modified 07-18-2007

Describes eligibility requirements for entering a Breeze meeting.

Breeze Note Pod Formatting — last modified 07-18-2007

Can the text within the Note Pod be formatted?

Meeting Maker to Oracle Conversion Document — last modified 07-18-2007

This document describes the steps necessary to covert from Meeting Maker to Oracle and also talks about items you need to be aware of when converting.

Changing Default File Formats for Office 2007 Applications — last modified 07-18-2007

How to change the default file format of Office 2007 applications to be compatible with previous versions

Adobe Connect Meeting Creator Service — last modified 07-18-2007

A Meeting Creator service has been created for those individuals without a named license in order to host meetings

Ruckus--User ID — last modified 07-18-2007

What is my Ruckus user ID and/or user name?

Ruckus--How to get it — last modified 07-18-2007

These instructions list the steps to be followed in order to get a Ruckus account

Ruckus--Working with MAC's — last modified 07-18-2007

Does Ruckus work with Macintosh's?

ITS Consultants — last modified 07-18-2007

List of ITS Consultants and contact information per campus

Ruckus--General — last modified 07-18-2007

General questions about Ruckus. What it is. Why is Penn State using it. Who is eligible, etc.

Ruckus--Using the Service — last modified 07-18-2007

How do I sign up? Am I eligible? etc.

Ruckus--Technical Requirements — last modified 07-18-2007

System requirements. MacIntosh compatibility, firewall settings, etc.

Ruckus--Browser Requirements — last modified 07-18-2007

Which browsers will work with Ruckus? How do I configure them.

Adobe Connect--Tablet PC — last modified 07-18-2007

Using Tablet PC with Adobe Connect

Avaya Communications Manager--How to Change an Announcement — last modified 05-16-2008

This describes how to record or re-record an announcement on Communications Manager.

Avaya Communications Manager--How to set up a Hot Line — last modified 05-30-2008

A Hot Line (also called a Ringdown) is a phone set up to automatically dial a number.

Avaya Communications Manager--Time — last modified 05-30-2008

This gives instructions on how to verify that the time of day is set correctly on your phone system

Supported Clients for ITS IMAP Service — last modified 08-20-2008

Clients supported and not supported by the ITS IMAP Service

Connecting to Penn State from an ISP using Vista 64bit — last modified 09-19-2008

Connecting to Penn State from an ISP using Vista 64bit. This is a short term solution to resolve an issue with Vista 64 bit. Important Note: This is not intend to work past the 08/09 Academic year. It is only a solution for Vista 64 bit.

Connecting to Penn State Wireless Network using Vista 64bit — last modified 09-11-2008

Connecting to Penn State Wireless Network using Vista 64bit. Important notes: This is a temporary solution to an issue specific to Vista 64 bit and the Cisco VPN. This is not intended to be a permanent solution, and is intended to work only for the 2008/09 Academic year. This Solution currently only works for University Park, a campus solution is coming shortly