ITS Internet Software Distribution: Quick Reference

Help Desks

See current online information at http://css.its.psu.edu/consulting/.
 

For questions on:	Contact:	Email:	Web page:	Phone:
Computing	ITS Help Desk  2 Willard Bldg.		http://css.its.psu.edu/consulting/	814 863-1035
Computing	ITS Help Desk  215 Computer Bldg.	helpdesk@psu.edu	http://helpdesk.psu.edu	814 863-2494
Computer Accounts	ITS Accounts Office	accounts@psu.edu	http://aset.its.psu.edu/accounts/	814 865-4772
Dorm network connections, UPark	RESCOM	rescom@psu.edu	http://www.rescom.psu.edu	Findlay: 865-2942 Redifer: 865-2938 Pollock: 865-2944 Warnock: 865-2946 Waring: 865-2948
Dorm connections, other campuses	RESCOM	See Contact List	http://www.rescom.psu.edu
Ruckus			http://ruckus.psu.edu
Other network problems	Networking Services		http://its.psu.edu/network.html	814 863-4357
a server	the server's owner	see Email addresses below

Internet Addresses

Your E-mail (POP) account	<userid>@email.psu.edu
E-mail address to tell people   (return address)	<userid>@psu.edu
Server to send mail to	smtp.psu.edu
Change passwords	http://www.work.psu.edu
Directory server (LDAP)	ldap.psu.edu
News server	news.psu.edu
WWW server	www.psu.edu
Personal and department web pages	www.personal.psu.edu
Modem Phone Numbers	see http://css.its.psu.edu/internet/dialup/
DNS -- Domain Name Servers	146.186.157.22 146.186.15.18

E-Mail Addresses

See current information at http://helpdesk.psu.edu/help.html.
 

To Report or Ask:	Write to:
General Help	helpdesk@psu.edu
Account problems	accounts@psu.edu
Web server problems	webmaster@psu.edu
Security problems	security@psu.edu
E-Mail server problems	postmaster@psu.edu
News server problems	news@psu.edu
Directory server problems	helpdesk@psu.edu
FTP (ftp.aset.psu.edu) problems	helpdesk@psu.edu
Unix problems	unixhelp@psu.edu
Incorrect directory data	accounts@psu.edu
DNS, AFS, Routing  problems	root@aset.psu.edu
Modem (863-2222)   problems	root@aset.psu.edu

If you have questions, please contact the ITS Help Desks at helpdesk@psu.edu.