MS Office Questions & Answers

• Q: I have Office XP and I have a question about multilingual support.

• Q: Where can I update (get a patch for) Office XP?

• Q: Where can I get tutorials on Office products?

• Q: I was working on a Word document and now I cannot open it. How can I recover the file?

• Q: Where can I find a good MS Word troubleshooting site / support site?

Q: I have Office XP and I have a question about multilingual support.

A:

We recommend that you visit Microsoft's Dr. International web site at http://www.microsoft.com/globaldev/DrIntl/default.mspx for multilingual information and links to support.

Q: Where can I update (get a patch for) Office XP?

A: Office XP Activation Update: October 4, 2001: http://office.microsoft.com/downloads/2002/oxp1001.aspx.

For more details on how to install, what's fixed, and other issues, please see: http://support.microsoft.com/support/kb/articles/q307/7/41.asp?id=Q307741

Q: Where can I get tutorials on Office products?

A: There are some tutorials on Word, Excel, and Powerpoint at: http://www.wcu.edu/ccenter_inf/CatOnline/. Also, Penn State students, faculty and staff can check out Web-based Training courses at http://its.psu.edu/training.

Q: I was working on a Word document and now I cannot open it. How can I recover the file?

A: Willard Help Desk (in 2 Willard building, phone 814-863-1035) specializes in file recovery of this type. There are also excellent Word recovery tips at: http://www.mvps.org/word/FAQs/General/RecoverMasterDocs.htm

Q: Where can I find a good MS Word troubleshooting site / support site?

A: We recommend the following resources:

• Comprehensive MS Word Tips/Trouble Shooting Site: http://word.mvps.org/FAQs/index.htm
• In general there is a good bit of other technical info available from: http://www.mvps.org.
• Also, Microsoft.com is a good resource. Try: http://www.microsoft.com/office for MS Office.