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How to Delete IMAP Messages in Outlook

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When you delete an email from your account using Outlook and IMAP, the client still displays the message but puts a line through it. These messages will remain in the user's Inbox until the user “purges” them.

Here is how you permanently remove your deleted emails.

1) Choose edit

2) Select Purge deleted messages.

To add the Purge Deleted Messages button to your Outlook toolbar, please do the following:

  1. Choose View | Toolbars > Customize…
  2. Choose the Commands tab and click on the Edit Category.
  3. Scroll down the commands list and select Purge Deleted Messages.

Click and drag the Purge Deleted Messages button to the toolbar at the top of the screen and drop it next to the Delete button.

Your toolbar should look like:

It is possible to hide your deleted emails, but you still need to purge them to remove them permanently.

To hide these deleted emails, choose View | Arrange By > Current View > Hide Messages Marked For Deletion.

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Last modified 06-14-2007