Webmail Release: 8/23/07 Whitelisting sender

Whitelisting sender email message is a new feature of Webmail.  It is available as an option for emails that are present in the Junk folder. This feature allows the user to mark email senders whose messages are being mistakenly sent to the Junk folder as non-spam email messages. When a sender is whitelisted, a filter is automatically created so that all future email messages from that email address is always sent to the Inbox.

You can whitelist an email address by one of the two following methods

I - First Method

• From within the Junk email folder, select the email from the sender you want to whitelist by placing a check in the box to the left of the sender's name.
• From the Action bar on the top, pull down the "Mark As" drop down box and choose "Whitelist Sender".
• Click on the Mark button next to the drop down box.
• A filter is automatically created in your filter options that will send all future email messages from the sender's email address to the Inbox. Note: The current email message will remain in your Junk Email folder.
• The newly created whitelist filter can be seen by clicking on Options in the Left hand menu. On the Options screen, click on Filter options in the middle of the menu bar on the top.

II - Second Method

• Open the email message from the Junk folder by clicking on the Subject.
• Use the "Mark As" drop down box at the top to choose "Whitelist Sender".
• The Whitelist filter will be created to automatically filter future email messages from the sender to the Inbox.