Web FAQ 2.06. Common problems you may encounter
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2.06b. When I open my Web page, I only see a list of files even though all of my Web files are present in my "www" directory. What should I do?
Web FAQ → Section 2: Using ITS Web Space → 2.6. Common problems you may encounter → 2.6b.
Q. When I open my Web page, I only see a list of files even though all of my Web files are present in my "www" directory. What should I do?
A. This problem can occur for a number of reasons:
- By default, our Web server will return a list of the contents of your www directory unless your home page file is named index.html, index.shtml, or index.htm. So, if your home page file is not named EXACTLY like one of these three files, then you should rename it.
- If you have a file named index.html, index.shtml, or index.htm, and you still see a list of files when you go to your Web page, it is most likely because (for some reason) your www directory is not world readable. To correct this problem, reset the Access Control List (ACL) for your www directory by going to the Secure Server page at https://www.work.psu.edu/ and clicking the ACL Reset option. Note that this will not affect your files. See FAQ 2.11 for more information about ACLs.