Book- publicly viewable includes chapters and contains pages about an IT service with information to help users navigate.
Book Navigation- lists all the books that are posted in the IT Knowledge Base.
Book Outline- book navigation tool displaying chapters and service book pages.
Date- a date content type is linked to the Views calendar.
Revision- changes and edits made to a service book page.
Service Book Chapters- are placeholders to show all the sub-content organized in a chapter.
Service Book Pages - used to create an article for a service. Book Pages have a built-in hierarchical navigation.
Tags- are labeled keyword or terms assigned for identification.
Teaser- is a summary of the article. Limited to 255 characters.
Workflow- displays the current state of work and displays workflow history.