Voicemail Pin Reset

  1. From a web browser, navigate to https://voip.psu.edu.
    1. If you are not logged into WebAccess you will be redirected to that page for login.
    2. Log into WebAccess with your Penn State Access ID credentials.
    3. You will be redirected to the Self-Service VoIP Phone and Voicemail user page
  2. Select the Voicemail Info.
  3. Select the Change Voicemail PIN.
  4. Enter the new PIN in the New Pin and Re-enter fields.
  5. Click the Set PIN button.
  6. A confirmation message will display on-screen stating:
    1. Thank You. Your PIN has been updated. (Successful Attempt)
    2. Sorry, Unity Connection has rejected your PIN. Please try again. (Unsuccessful Attempt)

NOTE: If you experience any troubles accessing and using this web interface, contact TNS Network Operations Center (http://tns.its.psu.edu/noc/) at 865-4662, or via email at noc@psu.edu.

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