Information on connecting to Penn State using a Virtual Private Network (VPN)

The purpose for VPN is to establish a secure connection with a Penn State resource or service from off campus using the "ISPtoPSU" connection. It is used to connect to Penn State network-restricted resources, such as PASS, KMS, and Udrive, from off campus.

Please refer to the operating system-specific instructions below to install a VPN client.

Article Contents:

1. Windows Installation

2. Apple Mac Installation

3. Linux Installation

4. IOS Installation

5. Andriod Installation

6. Using Cisco AnyConnect


Windows Installation

Visit https://downloads.its.psu.edu and under "Connecting to Penn State" select the Windows version of the VPN client named "VPN - Virtual Private Network (AnyConnect)". The VPN software is only compatible with Windows OS 7 and above.

Once the Client Setup has completely finished downloading, please launch the setup. Click on the "Next" button through all prompts until the installation is complete. Once the VPN client has been installed, click on the "Finish" button exit the installation window.
 


 

Open the VPN client named Cisco AnyConnect Secure Mobility Client. You can open the client by searching for the name in your Windows start menu.
 


 

For using the VPN Client, please refer to the "Using the Windows VPN Client" section for further instructions.


Macintosh Installation

Visit https://downloads.its.psu.edu and under "Connecting to Penn State" select the Macintosh version of the VPN client named "VPN - Virtual Private Network (AnyConnect)". The VPN software is only compatible with Mac OS 10.8 and above. If you would like to check what version your Mac is, you can select the Mac menu on the upper left and select "about this Mac."

Once the download has complete, you can find the installer in your devices.

Open up the installer and work through the installation until the installer client confirms that the installation has completed.
Close out of the installer and it will appear as if nothing has changed. Search for the VPN client through your Finder.
 

Follow the instructions here to install the USERTrust certificate required by the VPN.

For using the VPN Client, please refer to the "Using the Mac VPN Client" section for further instructions.


Linux Installation

Visit https://downloads.its.psu.edu and under "Connecting to Penn State" select the Linux version of the VPN client named "VPN - Virtual Private Network (AnyConnect)".

Open the Terminal and navigate to location of the downloaded file (cd ~/Downloads)

Allow the shell file to be executed by typing the following into the terminal: chmod +x AnyConnectInstall.sh
 


 

Execute the installer with the following: sudo ./AnyConnectInstaller


 

Accept the prompts that appear on the page and follow any additional instructions

Open Cisco Anyconnect client and attempt to connect using your Penn State Access Account and password.
 

 


iOS Installation

VPN can be configured on an iOS device (iPhone, iPad or iPod Touch) using the Anyconnect app available on the app store.

 

Please launch the app "Cisco AnyConnect" when the download has completed. That should result in seeing the screen similar to the image below.

 

From there, please select "connections" to setup the connection to the Penn State network.

Upon selecting connect, it should take you the a screen similar to below.


 

From the Add VPN Connection screen, please put in vpn.its.psu.edu for the Server Address. The Description can be anything.

Select "Save" after inputting the Description and Server Address.


 

After selecting save, you will be taken to an Authentication screen. Please use your Penn State Access Account username and password. The username should be in the format of xyz123.

Select "Connect" and if the credentials are valid, you will be connected to the VPN upon accepting the Banner.

 


Android Installation

Open up Play Store and navigate to the application named "AnyConnect".
 

 

After selecting the "Install" option, a "needs access to" pop-up should appear with an "accept" option.

 

Upon opening the application, it should pop-up with a license agreement. After reading the agreement, select the "OK" option at the bottom of the pop-up.

 

After selecting "OK" the following should show up. When it does, select the "Connection" option.

 

Upon selecting the "Connection" option, there should be an option to "Add New VPN Connection".

After selecting the "Add New VPN Connection", there is an option that pops up to "Add New VPN Connection".

Once the next screen pops-up, fill out the Description and Server Address as it is in the following screenshot.

 

Once you have entered the information, select "Done" and it'll take you out of the page. There should be an option to turn on the AnyConnect VPN which would ask for you to enter your username and password.

Enter in your Access Account ID (xyz1234) and password in the following fields.

 

A prompt saying "You have logged onto a Penn State owned system. Use of this system is for Penn State authorized personnel only! All sessions are logged" should pop up. Click on "Accept".

 

 

Upon selecting "Accept" A prompt entitled "Allow connection" should pop-up. After selecting "OK" a key symbol should appear in the top left corner of your screen. This means that you have successfully connected to the VPN.

 

 


Using the Windows/Mac VPN client


Upon launching the VPN Client, the client will appear on the bottom right of the screen.


 

In the client, the network needs to match the one in the image above. If the listed network is not the same as the image, please select the arrow to the left of connect and select the proper one.


 

Press connect and a new window should prompt you for your UserID and Password. It will be the same Username and Password as the one you use for Webmail, LionPATH, and other similar services. If your credentials match, select Accept to continue.
 


 

The connection status will change to connected upon successful connection, similar to the image above.

 


User Notes

The VPN client has addresses for network servers at Penn State that are set up to handle these virtual networks. Without these servers and the VPN client a user cannot access the internal Penn State servers, such as the PASS servers, because a home connection is not normally a part of the network of machines at Penn State. By having the VPN client contact these network servers, a private connection can be made that allows for a safe connection when transferring files to and from Penn State.

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