Listserv keeps a file of email addresses and names. When a new subscriber is added to a list, the server checks this file and updates the name field if it has changed. If the email address was incorrect, then the name is incorrectly assigned to this email address.
To correct this problem:
- Send mail to email@example.com
- In body of the mail type the command:
For example for John Smith:
Register John Smith
The server will pick up your email address from your From: header and update its file.