Help Resources


We're here to help. If you are not sure who to contact, or if the area you need help with is not listed below, the following resources are also available:

Topic/Web Site Contact Email Phone
Access Accounts Account Services accounts@psu.edu 814-865-4772
Administrative Computing Support Administrative Information Services (AIS) Support Center AIS-support@psu.edu 814-863-2276
ANGEL

ANGEL Help Desk

 AngelSupport@psu.edu 814-863-2494
Calendar Service ITS Help Desk helpdesk@psu.edu 814-863-2494
Classroom Reservations (courses) University Registrar enrlsvcs@psu.edu 814-863-3677
Classroom Reservations (events other than courses) University Registrar Use Web form 814-863-3677
Classroom Technical Support Technology classroom support staff Use Web form 814-777-0035
Club Server
(Student Organizations Server)		 See Contact Info - Student Organizations Server clubs@psu.edu See Contact Info -Student Organizations Server
Computer Help and Support ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
Course Tools Teaching and Learning with Technology tlt@psu.edu

 
Data Backbone Problems Network Operations Center tnsnoc@psu.edu 814-865-4NOC (4662)
       
       
Directory Services
- Lookup
- Update		 ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
eLion Administrative Information Services (AIS) Support Center AIS-support@psu.edu 814-863-2276
Email ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
Employee Computing Support Administrative Information Services (AIS) Support Center AIS-support@psu.edu See directory
Faculty, Teaching Support Teaching and Learning with Technology tlt@psu.edu 814-863-1654
Friends of Penn State (FPS) ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
FTP ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
High Performance Computing High Performance Computing Group beatnic@aset.psu.edu 814-863-8930
Internet Access ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
iTunesU podcasts.psu.edu podcasts@psu.edu 814-865-4357
Local Area Network (LAN) Design, Installation, Maintenance and Modification 

(Non-University Park)		 Telecommunications and Networking Services See contact list See contact list
Multimedia Support Media Commons mediacommons@psu.edu 1-866-266-7496
Netnews (Usenet) Problems ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
Penn State Access Account Storage Space (PASS) ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
Phone Services, Employees Network Operations Center tnsnoc@psu.edu 814-865-4NOC (4662)
Phone Services, Students Network Operations Center tnsnoc@psu.edu 814-865-4NOC (4662)
Portal ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
Residence Hall Connections, University Park Residential Computing Service and Support rescom@psu.edu Findlay (East):865-2942
Waring (West): 865-2948
Pollock / Nittany: 865-2944
Redifer (South): 865-2938
Warnock (North): 865-2946
Residence Hall Connections, Locations Other Than University Park Campus contacts See contact list See contact list
Search Engine ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
Secure Server (www.work.psu.edu) ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
Student Computing Labs ITS Student Consultants See Web site for locations and hours. See Web site for locations and hours.
Telephone/Voice Network Operations Center   814-865-4NOC (4662)
Training Services ITS Training Services ITSTraining@psu.edu 814-863-9522
TSM (formerly ADSM) TSM Support Staff tsm@psu.edu 814-865-4772
Viruses ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
Voice Mail Network Operations Center University Park 814-865-4NOC (4662)
Virtual Private Network (VPN) Service ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
WebMail ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
Web-Based Training (WBT) ITS Help Desk helpdesk@psu.edu 814-863-2494
Web Publishing ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494
Wireless Computing ITS Help Desk helpdesk@psu.edu 814-863-1035
814-863-2494

 

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