This Knowledge Base Set to Retire

The IT Knowledge Base ( is being phased out and will be permanently shut down on June 30, 2019. Over the coming months, all relevant content about Penn State IT services will be moved to, the new, easier-to-use knowledge base within the Help Request Portal. Because content at may now be out of date, please go to to find the documentation you are seeking.

More details and contact information about the retirement is available in the IT Public Knowledge Base.